Contact

Have a question? A story? Or something you can’t quite explain?

We’re always happy to hear from fellow cryptid enthusiasts, curious skeptics, and customers who need help with an order.

Whether it’s about sizing, shipping, returns, or just sharing an unusual experience—we’re listening.

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How to Reach Us

📧 Email: support@cryptidsmerch.com
We typically respond within 24–48 hours, Monday–Friday.

🕒 Support Hours:
Monday – Friday
9:00 AM – 5:00 PM (EST)

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Order & Store Questions

If you’re reaching out about an order, please include:

• Your order number

• The email used at checkout

This helps us resolve things faster and get you back to the mystery.

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Share Your Story

Had an experience you can’t quite explain?
We love hearing firsthand accounts, folklore, and stories from the field. While we can’t respond to every submission, they inspire future designs and keep the legend alive.